On the ground — where sourcing decisions are made.
Six clear stages — from first call to long-term partnership.
Understanding your product, requirements and sourcing goals. We take time to understand your business, your product specifications, quality standards, and what hasn't worked in previous sourcing attempts. This forms the foundation for everything that follows.
Identifying and pre-screening relevant manufacturers based on your criteria. We search across the Greater China region, apply initial filters, and deliver a structured shortlist with our evaluation notes — so you only engage with suppliers that genuinely fit.
Reviewing capabilities, pricing, communication and production fit. Each shortlisted supplier is assessed in depth — factory capacity, quality management, communication responsiveness, and commercial terms. You receive a clear comparison to make an informed decision.
Coordinating samples, technical checks and initial quality alignment. We manage the full sample process on your behalf — briefing the supplier, reviewing output against your specs, and coordinating revisions until the sample meets your standards.
Supporting commercial discussions and setting up cooperation framework. We represent your interests directly with the supplier — in their language, in their business context — and establish a clear structure for ongoing work: terms, timelines, and communication protocols.
Assisting with first orders, communication and supplier relationship management. For clients requiring ongoing support, KM Global operates on a monthly retainer — managing all supplier communication, order follow-up, issue resolution, and relationship continuity.
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